Apartment info

everything for a relaxed stay

We design our apartments to feel like places you can truly settle into - not just pass through.

Many of our guests return, and  recommend The Hermann to friends visiting Berlin.


Access after check-in:

The access codes are only needed for your arrival. Once you have checked in and collected your key fob, all access is via the fob only. The codes will no longer work after check-in. If you have any issues with the fob, please contact us - we're happy to help.


Living here

FAQs

  • How do I access the building?

    Access codes are only used for arrival. Once you've checked in & collected your key fobs, all access is via the fobs only. 

    The codes will no longer work after check-in.

  • What time is check-out?

    Check-out is by 10:00 am.


    Late check-outs are not possible, as we need the full time to prepare the apartment(s) for the next guests.

    Thank you for your understanding.

  • Can I store luggage after check-out?

    Unfortunately, we're not able to store luggage before or after your stay.

  • Is there Wi-Fi, and how do i connect?

    Each apartment has its own Wi-Fi QR code. Simply scan the code in your apartment to connect - no password required.

  • Where do I take the rubbish?

    Please separate glass, paper, and general waste.

    Bins are located in the back left corner of the courtyard.

  • Where can I find the house rules?

    Our house rules are available here and outline guidelines around noise, guests, and shared spaces - helping everyone enjoy their stay.

  • Who should I contact if I need help?

    If you have any questions or need assistance during your stay, please contact us directly.

    We're happy to help.